Products

Jiaroo comes with 2 mobile app that known as Virtual Assistant and Manager. Users are required to download and install each app on each mobile device in order to make it entire call flow work.

Jiaroo Virtual Assistant

The Jiaroo Virtual Assistant is a staff member for your team that is available 24 hours a day, 7 days a week and 365 days a year. If a customer calls into your business but no one is available to pick up the call, the Jiaroo Virtual Assistant will step in by bridging the communication between your business and the caller through the use of Short Message Service (SMS). You might be the busy but your customer does not want to wait and with the Jiaroo Virtual Assistant they will get immediate attention which will prevent them from going to your competitors.

FEATURES & ADVANTAGES

  • Works together with Jiaroo Manager app.
  • Immediate SMS auto-reply to a missed call.
  • 24/7 days virtual assistant helpdesk for your business.
  • An effective solution for small business, start-ups and retail shops.
  • Your brand and phone number are maintained throughout.
  • You can maintain your existing customer service hotline with the plug and play Jiaroo solution.
  • Increase your business revenue from missed calls.
  • Keep track all your missed business calls and customer conversations.
  • Forward all the customer missed calls and SMS requests to your personal phone with Jiaroo Manager app installed.
  • You will never miss an important business call again.

All you need is internet, a phone, SMS activated and the Jiaroo Manager platform (i.e. Jiaroo Virtual Assistant & Jiaroo Manager). Local telco charges may apply.

Jiaroo Manager

Through the Jiaroo Manager you will be able to easily setup different templates to respond to missed calls from your existing and potential customers as well as carry on the chat conversation with the caller after the templates handle the first level of engagement. With access to the Manager platform you will be able to gain more insight into your missed call statistics, call responses level and other informative reporting details.

FEATURES & ADVANTAGES

  • Works together with Jiaroo Virtual Assistant app.
  • Customizable SMS reply template for missed calls.
  • 24/7 virtual assistant helpdesk for your business.
  • An effective solution for small businesses, start-ups and retail shops.
  • Increase your business revenue from your missed calls.
  • Track your customer service or staff performance from Jiaroo app.
  • You are able to chat and call with your customers while on the go.
  • Insight into all your missed call and chat conversation statistics.
  • Comprehensive reports for all your call response level.
  • You will never miss an important business call again.

All you need is internet, a phone, SMS activated and the Jiaroo Manager platform (i.e. Jiaroo Virtual Assistant & Jiaroo Manager). Local telco charges may apply.

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